FAQ/POLICIES

Alohana Realty’s Incidental charges:
Unauthorized Late check-out: $50/hour or daily room rate, whichever is less
Lock out assistance (after hours): $75 each occurrence
Lock Replacement (due to lost keys): $200+
Lost Security FOB: $75 ~ $125 each
Replace Parking Gate Card or Parking Pass: $75 (Waikiki Sunset Parking Pass) – $75 (each, for Waikiki Banyan Parking Pass and/or Gate Card)
Unit or Garage Keys: $20
Lock Replacement (due to lost keys): $200+
Restoration Fee to Rearrange Moved Furniture: $50
Violations of the No Smoking Policy: $500 for removing odor plus actual costs if anything needs to be replaced due to tar ashes or burns.
Stained, Misused-Lost Linens, Towels or Beach Towels: Market price plus $5.00 per item.
Unauthorized Late check-out: $50/hour or daily room rate, whichever is less.
Unauthorized Long Distance Telephone Charges: Billed at Charge + $50 service fee